FAQ's
What is Lab Symplified Inventory Management Software?
Lab Symplified streamlines inventory tracking and management processes by providing a centralized platform for all departments and supplies from all vendors across the laboratory. It is built specifically for laboratories to address their unique needs. It has following advantages over others:
- Barcode scanner based technology that is vendor neutral
- Real-time inventory updates on quantity and expiration dates
- Custom-built reports to provide usage insights for all supplies
- Visibility in wastage and safeguards to prevent waste
- Automatic lot tracking and built in verification module
- Increased transparency of requested, ordered, and received supplies
- Optimized purchasing by data driven decisions
- Proficiency tests tracking including assigning , monitoring progress and deadlines and record maintenance.
- Ableto create purchase orders and maintain the records.
- Flexible annual subscriptions
How long does the onboarding process take?
Onboarding time depends on the size of the laboratory and the extent of the implementation (one lab vs. enterprise). For a medium-sized hospital laboratory with 300 to 400 beds, our typical implementation usually takes around 2 to 3 business days.
What does the onboarding process look like?
Prior to conducting onboarding and training at your lab, we need you to provide us with a current list of your products containing basic details such as names, catalog numbers, and par levels. This will allow us to create a database in advance. We will schedule an onsite visit where we will work with you to create a baseline inventory.
Who will we work with in your lab?
As part of the onboarding, you will designate a liaison from your laboratory who will collaborate closely with our team. This liaison will serve as the primary point of contact between your lab personnel and Lab Symplified, and will also act as a subject matter expert capable of addressing basic queries about the software, as well as contacting Lab Symplified for additional support if required.
At what point will the IT department become involved in the implementation process?
It depends on your organization’s procurement process. Once you decide to implement Lab Symplified software, we request that you provide a contact from your IT department. Wewill then collaborate with them directly to meet their needs and requirements.
What type of barcode scanners and label printers do we need?
We will recommend specific models based on your requirements and suggest vendors where you can purchase them directly. Alternatively, we can purchase them and bill you accordingly. In some cases, your existing barcode scanners and label printers can also be used.
Note: Label printers might not be needed for your laboratory if you do not need label generation functionality from Lab Symplified.
How many barcode scanners and label printers do we need?
Depending on the number of departments and the size of the lab, the need can vary. We will provide an estimate after understanding your lab’s layout and your workflow.
How many computers or tablets do we need?
Depending on the number of departments and the size of the lab, the need can vary. We will provide an estimate after understanding your lab’s layout and your workflow. We suggest that your lab has few dedicated devices for check in and check out purposes. Depending on the number of devices in your laboratory, you might not need to purchase new devices.
What are check in / check out workstations?
Check In / Check Out workstations can be any computer, laptop or a tablet device that is connected to the internet and a barcode scanner. They can be set up anywhere that matches your lab layout and workflow and used for inventory related tasks.
How do you provide training to our staff?
We provide live training to your staff during our on site onboarding visit. In addition, we can also set up virtual sessions if needed.
Do we need to install anything on our devices?
Lab Symplified is a cloud based application that does not require on premise installation. You can access the software with any device that has access to the internet via a web browser such as Google Chrome, Microsoft Edge, Mozilla Firefox and Safari.
How secure is Lab Symplified?
Our SaaS solution is hosted in the Microsoft Azure cloud, which offers a secure and reliable infrastructure for our clients. Our platform adheres to industry-standard security protocols, such as SSL/TLS encryption for data in transit and encryption for data at rest. We continuously monitor and manage our platform to ensure the highest level of security for our customers’ data. Furthermore, Microsoft Azure’s infrastructure is built to provide high availability with built-in redundancy, automated failover, and disaster recovery capabilities.